Terms of Service

1. Acceptance of These Terms

These Terms of Service (“Terms”) form a legal agreement between you and ScrollSolution FZCO (“ScrollSolution FZCO”, “we”, “us”, or “our”), Trade License No. 68463 (Dubai, UAE), governing your use of the Viral Drama application and related services (the “Services”). By downloading, accessing, or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility and Age Requirements

You must be at least 16 years old to use the Services. This is a single global minimum age; where local law sets a higher age of digital consent or age of majority, that higher age applies. If you are 16 or older but under the age of majority in your jurisdiction (typically 18), you may use the Services only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms. To make purchases, you must be of legal age to form a binding contract or have the consent of your parent or guardian. Certain content is intended for mature audiences; you confirm you meet the applicable age rating.

3. Your Account

To access certain features you must create an account. You agree to provide accurate information, keep it up to date, and keep your login credentials confidential. You are responsible for all activity that occurs under your account. Notify us promptly at support@viraldrama.app if you suspect any unauthorized use. We may suspend or terminate accounts that violate these Terms.

4. License to Use the App

Subject to your compliance with these Terms, ScrollSolution FZCO grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on a device you own or control, solely for your personal, non-commercial use. All rights not expressly granted are reserved. You agree that you will not, and will not permit others to:

• copy, modify, distribute, sell, lease, or create derivative works of the Services or content;
• reverse engineer, decompile, or attempt to extract source code, except where permitted by law;
• download, record, screen-capture, or redistribute streamed content, except as expressly enabled by a feature;
• circumvent, disable, or interfere with security, digital rights management, geographic restrictions, or access controls;
• use bots, scrapers, or automated means to access the Services or harvest data;
• use the Services in any unlawful manner or in violation of these Terms.

5. Coins, Subscriptions, Purchases, and Billing

5.1 Free tier and advertising

The Services offer a free, advertising-supported tier. Some episodes are free (for example, early episodes in a series), while later episodes may require coins to unlock or may be available with a subscription.

5.2 Coins (virtual currency)

Coins are a virtual, in-app currency used to unlock episodes and other content. Coins are purchased through the Apple App Store or Google Play and may also be earned through promotions or by watching ads where offered. Coins have no monetary value, are not your property, cannot be exchanged for cash, are non-transferable, and may expire or be modified. Once coins are used to unlock content, they are consumed and are non-refundable except where required by law. We may manage, regulate, or remove virtual items and coin balances at our discretion in accordance with applicable law.

5.3 Premium subscriptions

We offer auto-renewable subscription passes (for example, weekly and annual plans) that provide benefits such as ad-free viewing and access to additional content. The title, duration, benefits, and price of each subscription are displayed in the App at the point of purchase and may vary by country.

5.4 Auto-renewal terms

Coins and subscriptions are billed through your Apple App Store or Google Play account. Payment is charged to your store account at confirmation of purchase. Subscriptions automatically renew for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel your subscription at any time in your device account settings (App Store or Google Play). Cancelling stops future renewals; it does not provide a refund for the current period.

5.5 Free trials and introductory offers

If a free trial or introductory offer is provided, any unused portion is forfeited when you purchase a subscription, where applicable. Unless you cancel at least 24 hours before the trial ends, the subscription will begin and your store account will be charged.

5.6 Price changes

We may change subscription and coin prices. Where required, we will give you advance notice and, where required, request your consent. Price changes take effect at the start of the next subscription period after notice.

5.7 Refunds

Except where required by law, payments are non-refundable. Because purchases are processed by Apple and Google, refund requests are subject to the policies of the Apple App Store or Google Play, and must generally be requested through them. Consumed coins and ad-unlocks are non-refundable. Nothing in these Terms limits non-waivable statutory refund or withdrawal rights you may have.

6. Content and Intellectual Property

All content available through the Services, including videos, series, graphics, text, logos, trademarks, and software, is owned by or licensed to ScrollSolution FZCO and is protected by intellectual property laws. Except for the limited license granted to you, no rights are transferred to you. The “Viral Drama” name and logo are trademarks of ScrollSolution FZCO and may not be used without prior written permission.

7. Acceptable Use

You agree not to use the Services to: violate any law or third-party rights; upload or transmit malicious code; harass, abuse, or harm others; impersonate any person or entity; interfere with or disrupt the Services; abuse the coin, rewards, or ad-unlock systems; or attempt to gain unauthorized access to any systems or accounts. We may investigate and take appropriate action, including removing content and suspending accounts, for any violation.

8. User-Submitted Content

If the Services allow you to submit content (such as feedback, comments, or ratings), you retain ownership of your content but grant ScrollSolution FZCO a worldwide, non-exclusive, royalty-free, sublicensable license to use, host, store, reproduce, and display that content in connection with operating and improving the Services. You are solely responsible for content you submit and represent that you have the necessary rights to do so. We may remove content that violates these Terms.

9. Third-Party Services and Links

The Services rely on and may link to third-party services (for example, app stores, sign-in providers, advertising, and payment processors). We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is governed by their own terms and privacy policies.

10. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, if required by law, or if necessary to protect the Services or other users. Upon termination, the licenses granted to you end. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will survive. To delete your account and data, see our Data Deletion Policy.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PARTICULAR CONTENT WILL REMAIN AVAILABLE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCROLLSOLUTION FZCO AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR USD 50, WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify and hold harmless ScrollSolution FZCO and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Services, your violation of these Terms, or your violation of any law or third-party right.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates (Emirate of Dubai), without regard to conflict-of-law principles. Subject to any mandatory consumer-protection rights in your country of residence, you agree that the competent courts of Dubai, UAE, will have jurisdiction over any dispute arising out of or relating to these Terms or the Services.

15. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will provide notice through the App or by other appropriate means and update the “Effective date” above. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.

16. Apple App Store and Google Play Additional Terms

The following additional terms apply when you download the App from the Apple App Store or Google Play. In the event of a conflict between this Section and the rest of the Terms, this Section controls with respect to your store-specific rights.

16.1 Acknowledgement

These Terms are concluded between you and ScrollSolution FZCO only, and not with Apple Inc. or Google LLC. ScrollSolution FZCO, not the store operator, is solely responsible for the App and its content.

16.2 Scope of license

The license granted to you for the App is limited to a non-transferable license to use the App on Apple-branded or Android devices that you own or control, as permitted by the applicable App Store or Google Play usage rules.

16.3 Maintenance and support

ScrollSolution FZCO is solely responsible for providing any maintenance and support for the App. Apple and Google have no obligation to furnish any maintenance or support services.

16.4 Warranty

ScrollSolution FZCO is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the App.

16.5 Product claims

ScrollSolution FZCO, not Apple or Google, is responsible for addressing any claims relating to the App, including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer-protection or similar legislation, to the extent not effectively disclaimed in these Terms.

16.6 Intellectual property

In the event of any third-party claim that the App or your use of it infringes that third party’s intellectual property rights, ScrollSolution FZCO, not Apple or Google, is solely responsible for the investigation, defense, settlement, and discharge of any such claim, to the extent required by these Terms.

16.7 Legal compliance

You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist-supporting”, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

16.8 Third-party beneficiary

You acknowledge that Apple and its subsidiaries (and, where applicable, Google) are third-party beneficiaries of these Terms, and that, upon your acceptance, Apple (or Google) will have the right to enforce these Terms against you as a third-party beneficiary.

17. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact Us

For questions about these Terms, contact:

ScrollSolution FZCO
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
General & support: support@viraldrama.app
Company / general enquiries: info@viraldrama.app
Report abuse / safety: report@viraldrama.app
Website: https://viraldrama.app