Policy 10

Safety Policy

Effective date: 7 July 2026 · Version 1.0

1. Our Commitment

ScrollSolution FZCO works to keep Viral Drama a safe environment. This Policy explains how we protect users and what you can do to stay safe.

2. Reporting Abuse or Harm

If you encounter harassment, harmful content, or behavior that violates our policies, report it using the in-App report function or email support@viraldrama.app. If you believe someone is in immediate danger, contact your local emergency services first.

3. Protecting Your Account

  • Use a strong, unique password and keep your credentials private.
  • Prefer trusted sign-in (Google, Apple) where available.
  • Do not share your account or one-time codes with anyone.
  • If you suspect unauthorized access, change your password and contact support@viraldrama.app immediately.

4. Avoiding Scams and Fraud

We will never ask for your password by email or message. Be cautious of anyone requesting payment or credentials outside the official App or stores. Report suspected scams to support@viraldrama.app.

5. Dangerous Behavior

We prohibit content or conduct that promotes self-harm, violence, or illegal or dangerous activities, as detailed in our User Conduct and Content Policies.

6. Actions We May Take

To protect users, we may remove content, restrict features, suspend or terminate accounts, preserve evidence, and cooperate with law-enforcement where appropriate and legally required.

7. Minors

Protecting minors is a priority. See our Child Safety Policy for age requirements and how we handle reports involving minors.